InterBase specialize in providing CRM solutions by 
      
        - Developing Customer centric Business Strategies 
        
 - Redesigning Functional Activities 
        
 - Re-Engineering Work processes 
 
       InterBase partners with world's leading CRM 
      supplier, Siebel Systems. It provides an integrated family of sales, 
      marketing, and customer service application software for field sales, 
      customer service, telesales, telemarketing, field service, third party 
      resellers and Internet based e-commerce. InterBase is a consulting partner 
      of Siebel and we partner with them on various projects and implementations 
      for: 
      
      
        
        
          | - Call center 
            management | 
          - Issue 
            Tracking | 
        
          | - 
            Contract Tracking | 
          - 
            Knowledge Management (internal / external) | 
        
          | - 
            Customer Management | 
          - 
            Marketing campaign management | 
        
          | - 
            Email Management | 
          - 
            Order management | 
        
          | - 
            Sales lead tracking | 
          - 
            Trend analysis | 
      InterBase Customer Relationship Management Methodology is a proven 
      formula for repeatable success. We can successfully manage and coordinate 
      our clients across all touch points and through the entire relationship 
      life cycle. 
      
The Business consultancy services includes implementing various Siebel 
      Solutions for: 
      
      
        
        
          | - 
            Sales & Marketing | 
          - 
            Interactive Selling | 
        
          | - 
            Partner Relationship Management | 
          - 
            Industry Applications | 
        
          | - 
            Employee Relationship Management | 
          - 
            Analytics | 
        
          | - Mid 
            Market | 
          - 
            Universal Application Network | 
      Our in-depth Industry Specific Siebel Solutions are: 
      
        
        
          | - 
            eGovernment | 
          - 
            eFinance | 
        
          | - 
            eCommunication | 
          - 
            eHealthcare | 
        
          | - 
            ePharma/eClinical/eMedical | 
          - 
            eInsurance |